Refund Policy

Effective Date: January 1, 2025
Company Name: Impact Golf Lab
Website: www.impactgolflab.com

1. General Policy

At Impact Golf Lab, we are committed to delivering high-quality training and resources to help you improve your golf game. Because our products are digital and accessible immediately after purchase, all sales are considered final.

We do not offer refunds unless otherwise explicitly stated at the point of sale.

2. Exceptions

Refunds may be considered on a case-by-case basis if:

  • You were charged more than once for the same product.

  • You experienced technical issues preventing access to the product that could not be resolved by our support team.

Refunds will not be provided for:

  • Change of mind or personal circumstances.

  • Claims of “no results” — as golf improvement depends on personal effort, practice, and consistency.

  • Failure to use or complete the program.

3. How to Request a Refund (if eligible)

To request a refund (if your case qualifies under the exceptions above):

  1. Email us at 📧 [insert support email].

  2. Include your full name, email address used at checkout, and order number.

  3. Explain the issue and why you believe a refund applies.

Refund requests must be made within 7 days of purchase. Approved refunds will be processed back to your original payment method within 5–10 business days.

4. Additional Purchases / Upsells

Any additional purchases made at checkout (e.g., order bumps, upgrades, or one-time offers) are also final and non-refundable, unless explicitly stated otherwise.

5. Contact Us

If you have questions about this Refund Policy, please contact us at:
📧 zach@impactgolflab.com
📍 Palm Valley Golf Club: 2211 N. Litchfield Rd. Goodyear, AZ 85395